Shipping Information

Now that you’ve purchased your bear, how does it get to you?

Rest assured, all postage will be tracked and insured. I like to keep an eye on how quickly they’re travelling to you as much as you do.

    – UK postage is included and all bears will be sent via Royal Mail Special Delivery
    – Overseas orders will be sent by courier via Transglobal Express for better tracking of your parcel. All orders will include a commercial invoice, correct HS codes and proper declarations.

If you wish to buy more than one item from me, I will try my best to combine the postage.

As of 29th August 2025 the de Minimis exemption in the USA was cancelled, which means that anything shipped to the United States now incurs custom duties, this is something completely out of my control.

Important shipping information for all countries:

From 30th August 2025 all duties will be included in your postage price, which should be just the new UK standard of 10%.
However, just so that you are aware, HS code 95030041, the code I use for stuffed teddy bears does suggest it carries a 4% duty, but as of 01.09.25 this currently doesn’t show when I run a dummy quote through Transglobal Express.

I have added a button to each bears adoption page with a pre-configured email for you to complete so that I can get you an accurate postage price including duties.

Hopefully this will mean that your parcel clears customs and gets to you without any hiccups.